He’s one of our Guru’s of Pendo, creator of training webinars and videos, and manager of our top-notch support team! Learn more about our Client Engagement Manager, Jeremy Lewis today.
What’s your name?
What is your job title at Aysling?
Client Engagement Manager
So what does that mean you actually do?
I’m not really sure. I’m in charge of implementations for myself, and manage the other staff that do implementations and support. I travel onsite to customers, and help with the more difficult support questions. I teach the MagHub Universities as well.
How long have you worked at Aysling?
Almost five years.
What is your favorite thing about working at Aysling?
I really like the people I work with, we’re a tight knit group who works really hard. I also enjoy the “challenge” of solving a problem with our software. I enjoy our customer’s success as they continue to use MagHub.
What is/was your favorite magazine publication?
That’s a good question, does Twitter count?
If you had to publish your own magazine, what would it be about?
I would say an Ice Hockey Official Magazine could be pretty interesting.
What is the one piece of software you cannot live without?
My calendar, I’d be so lost.
What is your favorite season?
If you could live in any movie/television show, which one would it be? And why?
Happy Gilmore or The Office, I would love to join in on the Dwight pranks or play some puck with Happy.
Board, Card, or Video Games?
Favorite type of sandwich?
Interesting fact about yourself?
Out of high school I went to school for auto mechanics, and I ended up with a degree in sports management. I was a Division I NCAA, and Official at one point as well.
And finally, what is your favorite quote/lyric (movie, television show, song, or inspirational)?
“Fall seven times, get up eight.” and “You can trouble me for a warm glass of shut the ‘heck’ up.”
Though his last quote might make you think he doesn’t enjoy chatting with our clients, that couldn’t be farther from the truth. If you’ve signed up for one of our products, you’ve likely worked with Jeremy at one point in your lifecycle, if you attended a MagHub University, you’ve definitely swapped war stories with him over a beverage, and if you’ve ever jumped on Live Chat within your site, you’ve probably been greeted by Jeremy from time to time.
Curious to learn more about our wonderful support/onboarding team? And how Aysling can assist with the daily management of your business? Click here to learn to learn more today.