Successful Tips to Manage a Project

Successful Tips to Manage a Project

Congratulations! You’ve been asking your boss for more responsibility – and often have been taking the lead on small projects and initiatives without being asked – and your boss has rewarded your acumen and moxie by… making you project manager of a major departmental...
What’s Missing When it Comes to Service Ops?

What’s Missing When it Comes to Service Ops?

When it comes to digital technology, we more than likely think of things getting done extremely quickly. Overnight! In an hour! Heck, in 15 minutes! But this speed can mean we lose in something really important: the human touch. In fact, as a culture we’ve started...
Dealing With More Third-Parties Than You Think

Dealing With More Third-Parties Than You Think

You know that your contractors/freelancers are third-party vendors. But what about the law firm you use? Yep, third-party. And the print shop who prints your brochures? Third-party.  While figuring which entities are third-party contractors, you also need to figure...